About Boyles Furniture & Classic Moving

Boyles & Classic Start with Quality Our hub is a state-of-the-art 250,000-square-foot Distribution Center in Hickory, North Carolina, the heart of furniture-making country. Our trucks actually pick up most furniture at the nearby factories. This avoids possible damage caused by less exacting carriers. Once at the Distribution Center, all furniture is subject to a "deluxing" process unmatched in the industry.

Out-of-the-box Service
We uncarton every piece of furniture before delivery. Once out of the box, all furniture undergoes a rigorous inspection by trained furniture professionals to ensure the delivery process starts with quality.

Polished & Protected Experts in the delivery of fine wood products, we completely assemble all beds and even places the leaves in dining room tables to thoroughly inspect every order. All wood pieces are then hand-polished and securely blanket-wrapped for safe passage to your home. The White Glove Treatment Our crews wear white gloves while handling your upholstery so as not to soil the fabric. After a detailed inspection, your upholstery is blanket-wrapped, ensuring shape and tailoring remain intact during shipping.

After the Sale
You will receive a copy of your sales ticket at the time of your order. Please review it carefully to ensure accuracy. Customer Service will update you with any factory acknowledgements they receive regarding delivery dates.

Let's set a Date
As your furniture is received at the Distribution Center, our shipping department will telephone you to schedule an approximate delivery date and time window. We can not guarantee a delivery date. You may want to consider a partial delivery if your entire order is not available.

Delivery Day - The Red Carpet Treatment We respect you and your home. When the delivery crew arrives at your doorstep, they roll out the red carpet - literally. Our crew is even outfitted with "booties" to wear over their shoes in case of inclement weather. Please be prepared on delivery day: existing furniture and accessories should be cleared from the delivery area so that the crew may complete the delivery with as little disruption to you, your family and your household as possible.

Paying for Your New Furniture
Final Payment - *Plan to pay any COD balances on your furniture by personal or certified check, made payable to the retailer. Shipping charges are payable by a separate check to the carrier.

*Credit cards cannot be accepted by delivery personel.

Use Tax
Your furniture retailer may or may not be required to collect sales tax imposed on your purchases. Even if the retailer is not required by applicable tax laws to collect a sales tax, some states impose on consumers a "use tax" on the use of property within that jurisdiction. Consumers should consult their state and local tax laws in order to determine the amount of their use tax liability, if any. As a common carrier providing shipping services, we are not responsible for collecting sales or use tax on any furniture it delivers.

For customer service and delivery information, call toll free (888) 316-3351.

Hendricks Furniture Group © 2008